Who operates this website
This policy covers andrewrealestate.net. Andrew Wong operates this website and its SMS messaging program as an individual California licensed real estate salesperson (DRE #02440199) working as an independent contractor. He has no employees.
Andrew’s responsible broker for real estate services is Lifetime Realty, DRE #02062865, 140 S Flower St, Ste 200, Orange, CA 92868.
Information we collect and why
When you submit a form, we collect the information you provide, such as your name, email address, optional phone number, property address, preferences, tour notes, and message. We use it to respond by email, provide requested real estate information, and maintain inquiry and consent records. Please do not submit Social Security numbers, bank details, passwords, or sensitive documents through website inquiry forms.
Hosting and security services process technical information, including IP addresses, request times, and browser information, to deliver the website and protect against abuse. AnalyticFast measures public page visits and website actions immediately without analytics cookies before you make a choice or after you decline. No analytics consent prompt opens automatically. Allowing analytics enables analytics cookies and optional Google and Vercel analytics. Safe campaign labels, referral domains, and landing-page paths may accompany an inquiry only after you allow analytics. Full referral URLs and arbitrary query strings are excluded from that inquiry attribution.
Calls and text messages
Calls and recurring SMS messages from Andrew Wong about your inquiry, home valuation follow-ups, requested property information, and appointment updates require your explicit consent through a separate, optional checkbox that is unchecked by default. This does not enroll you in promotional or marketing texts. Phone numbers are optional unless you choose calls and texts. Forms can be submitted without opting in. Consent is not a condition of purchase or receiving services.
We retain the consent choice, disclosure version, submission time, and form URL with your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to withdraw SMS consent or HELP for help, or contact Andrew below to withdraw call or messaging consent. See the messaging terms.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile information and SMS opt-in data and consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Andrew Wong uses SMS consent only to send the messages described above, through the carriers and messaging providers that deliver them.
Service providers and external websites
Providers used to operate the website and respond to inquiries include Lofty for customer relationship management and home search, Formspree for form delivery, Supabase for website content and business records, AnalyticFast for website analytics, Vercel for hosting and permitted analytics, and Google Analytics when configured and permitted. Calling and messaging services may also use Twilio and ElevenLabs. Providers receive information needed for their services; processing is also governed by their agreements and privacy practices.
The Lofty-powered home search and other external links open separate websites with their own privacy policies. Third-party services can collect technical information or use their own cookies and may associate visits across websites under their own policies. This website does not enable advertising personalization or advertising storage. Review an external service’s policy before providing information there.
Analytics, cookies, and browser privacy signals
AnalyticFast starts measuring public page visits immediately in a cookieless mode without requiring a response to a consent prompt. It remains cookieless until you select Allow analytics in the footer preferences. Before consent it does not read, probe, or set analytics cookies. After you allow, its first-party ml_vid and ml_sid cookies associate visits and sessions. Optional Google Analytics, Vercel Analytics, and inquiry campaign attribution remain off until you allow. Vercel Analytics does not use analytics cookies; Google Analytics can use cookies to group visits. Names, emails, phone numbers, property addresses, and inquiry text are excluded from intentional analytics event properties, and this integration does not send customer identity to AnalyticFast.
Open Analytics preferences near the bottom of the website to allow or decline optional analytics, including withdrawing an earlier choice. These preferences open only when you choose to view them. Your choice is saved in this browser. Declining removes AnalyticFast analytics cookies and returns its measurement to cookieless mode. It also stops future Google and Vercel analytics and inquiry campaign attribution and clears saved campaign attribution for the current tab. It does not delete previously collected provider data or remove Google cookies; browser settings can remove remaining cookies. A different browser or cleared storage may require a new choice.
When your browser exposes Global Privacy Control (GPC) or an enabled Do Not Track signal, this website disables these analytics integrations and inquiry campaign attribution even if an earlier preference allowed them. Private administrator pages, preview and development environments, and automated browsers are also excluded from analytics. Administrator browser exclusions apply to optional Google and Vercel analytics; public AnalyticFast visits continue in those browsers. Necessary website delivery, security processing, and information you actively submit still operate. These controls apply to this website; external websites have separate controls.
Saved tools and essential browser storage
The open house planner saves property addresses, dates, ratings, and tour notes in this browser’s local storage. The checklist saves completion marks. This lets you return to your work without an account. Tool data is not submitted to Andrew unless you choose to send a form. Use Clear saved plan or Reset all checklist progress to remove the respective saved information, or clear this website’s data in browser settings. Calculator inputs and city comparisons are not saved by these tools.
Analytics preferences are saved in local storage; permitted campaign attribution uses session storage for the current tab. The private administrator area uses an essential session cookie. Storage restrictions may prevent preferences or tool progress from being saved, but public inquiry forms remain available.
Retention and security
Inquiry and consent records are retained as needed to respond to your request, maintain the business relationship, document consent or withdrawal, and meet applicable legal and recordkeeping obligations. Providers may retain technical logs or records under their own policies. Browser tool data remains until you clear it. We use access controls and encrypted website connections, but no system can guarantee absolute security.
Your choices and privacy requests
Contact Andrew to request access, correction, or deletion of information associated with your inquiry, to ask about retention, or to withdraw calls, messages, or email communications. We may need to verify that a request relates to your information. Deletion can be limited by legal obligations or the need to retain an opt-out record. Public resources remain available without an inquiry or analytics consent.
Email andrew@lifetimerealtygroup.com or call 949-278-4142. Postal correspondence may be sent to Andrew Wong, care of Lifetime Realty, 140 S Flower St, Ste 200, Orange, CA 92868.
Changes to this policy
Updates are posted here with a revised effective date. Material changes to how submitted information is used will be identified in a notice on this website. Expanded messaging purposes require new consent rather than relying on earlier inquiry consent.